Returns and Refunds Policy

At GotPrint, we stand behind the quality of our products and services. If your order contains manufacturing defects or arrives damaged, please contact our support team within 30 days to initiate a resolution.

Return Process

• 1.
  Submit a Support Request

  Log in to your account and navigate to the order history section to file a claim regarding your specific order number.

• 2.
  Provide Documentation

  Upload high-resolution photos of the issue or damaged items to help our quality assurance team evaluate the claim.

• 3.
  Review Process

  Our team will review your submission within 2-3 business days to determine if a reprint or a refund is the appropriate solution.

• 4.
  Resolution and Shipping

  Once approved, we will either process your refund or ship out a replacement order at no additional cost to you.